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Frequently Asked Questions
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1. Is it possible to save a solution to look at later?
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Yes. Click Log in in the upper right and type your
Maricopa Enterprise ID and password. When you find a solution you would like to
return to later, click Add Solution to Favorites. The
solution will appear in the My Favorite Links sidebar the next time you
log in.
Note: You must be logged in to see your favorite solutions.
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2. What are the comments for?
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The comments enable the community to add to the documentation that exists. Do not use the documentation to ask a question. Use the Submit Problem tab if you need to ask a question.
Also, please do not use the comments to complain that some piece of documentation is not there. We have measures in place to monitor what users need and future needs will be addressed accordingly.
To comment, click Add Comment at the bottom of the solution and a form you can type in will open.
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3. Is there a printer-friendly version?
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Yes! In the solution you would like to print, click Print Solution. The Print box will open and you can choose your settings before printing. The printer-friendly version will also open in a new window.
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4. Why can't I find what I'm looking for?
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Try searching for single words or searching with words similar to ones you have already searched. Additionally, try looking through some of the categories rather than searching.
Verify that you're not trying to search for a specific course or specific course material. This help site is intended to help you with finding your way through Blackboard. It is not possible to include solutions on everything that is placed on Blackboard by its users.
If you're stuck, try calling us at 1-866-766-5959, and we'll try to help you find what you need.
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6. Why don't I have the buttons the solution tells me to click?
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Some solutions are geared specifically to employees or to students, and a handful are intended for all users. Verify that the solution you are trying to follow is intended for you.
You can find the intended audience in boldface before the solution's steps begin.
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